March 23, 2020 Update to our patients:

Our current office status: ALL dental appointments are cancelled until further notice.
All PDC attendee staff are currently healthy.

We have received many calls and questions about upcoming dental appointments from our patients. Our software is not designed to cope with a mass cancellation of appointments at this point, and the software company is struggling to send out mass emails.

Please ignore all email confirmations from this point forward for ALL upcoming appointments.

We will contact each patient directly to reschedule when we are able.
Please check our website and social media sites regularly for updates.

Given the rapidly evolving COVID-19, with an unknown future and a social responsibility to try to contain the COVID-19. I have chosen, under the strong recommendation of our BC Dental College: to cease all elective and non-essential treatment.
In the case of Essential and Emergent treatment: uncontrolled bleeding, infection or trauma I will be able to be reached by phone (778)580-6051- for pre-treatment risk assessment before any treatment can commence. I will be able to triage, mitigate, or direct patients to a venue where treatment can happen.
Our office does not have the currently required PPE (personal protective equipment) which is now required to protect myself and staff.

2020_03_20_BCDA_Statement_COVID-19

We ask our patients to also consult the public provincial and territory health authorities website regarding communications and updates.

I am always available by phone, text, or email if you need to contact me personally if you have questions or concerns about your immediate dental health. I am able to Face-Time or assess intra-oral photos if you wish to send me a picture of something you are concerned about. I am here if you need me.

Please be socially responsible and self-isolate as much as possible!
Now is the time to protect our families and community.

Sincerely,

erin
Dr. Erin J. Shave, BSc, DMD
Dr. Erin J. Shave Inc.
Email: drerin@drerinshave.ca
Phone: 604-986-3358
Cell: 778-580-6051

Letter to our Patients

March 16, 2020

Dear Patients,

The safety and health of our patients and staff is critical to the fundamental values of our dental healthcare practice:

With the Covid – 19 changing our landscape on an hourly basis – we are committed to following the guidelines and protocol outlined by our mandatory health authorities.

Our first correspondence: Thursday March 12, 2020 4:30 pm our BC Dental Association sent out an email:

cov19

As of March 16 2020, 1:30 pm a message was sent out from our College of Dental Surgeons of BC indicating all Elective and NON-Essential dental services to be suspended immediately.

“In the words of the Prime Minister: exceptional circumstances are calling for exceptional measures and it is time to take every precaution to keep people safe.”

In alignment with today’s direction from the Office of the Provincial Health Officer, CDSBC is now able to offer a list of guidelines.

As an entire dental office: we have immediately followed CDSBC’s recommendations regarding the provision of dental care and PDC attendees self-isolation.

Here at Dr. Erin J. Shave Inc., we adhere to the strict Health Canada and Fraser Valley Health Authority guidelines and our CDSBC Infection Prevention and Control (IPAC) standards on sterilization and infection control. We have followed all the recommendations to date: to further mitigate the risk of potential cross – contamination, we have all surfaces in and out of operators, door handles and patient waiting room areas thoroughly cleaned and disinfected, hand sanitizer readily available in all areas.

On a personal note, questions have been asked about my attendance at the PDC 2020. I did attend the PDC this year at the Vancouver Convention Centre and was not present at the venue during 2 – 4 pm on Friday March 6 between 2 -4 pm and did not attend on Saturday, March 7 at all. To date I have had no signs or symptoms of any illness. I am following the recommendation from BC Ministry of Health and Dr. Bonnie Henry to self isolate until March 22, 2020.

I am wishing you all health to you and your families during this very difficult and ever-changing time.

Sincerely,
erin
Dr. Erin J. Shave, BSc, DMD
Dr. Erin J. Shave Inc.
Email: drerin@drerinshave.ca
Phone: 604-986-3358